ITIL® 4 Create, Deliver & Support Kuala Lumpur, Malaysia

 ITIL® 4 Create, Deliver & Support Kuala Lumpur, Malaysia

ITIL 4 brings ITIL up to date in 2019 by revising many established ITSM practices and placing them in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile and DevOps.

ITIL 4 Create Deliver Support training course malaysia

This course not only teaches you how value streams can be built and managed holistically, but also how continuous improvement iterations and feedback loops can be included in value streams. The course explores areas such as development, testing, knowledge, customer and employee feedback, new technologies, sourcing and ways of managing work.
please browse the below link for course list and details

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